DALLAS, June 29, 2009 - eGistics, Inc. today announced that it has signed a multi-year contract with national claims and risk management provider Avizent to deliver a hosted platform for the archive and retrieval of workers' compensation claims documents. Avizent expects the platform to further streamline its claims management process by utilizing this more efficient document storage and retrieval process, resulting in improved productivity, and increased customer satisfaction.
One of the fastest-growing risk management providers, Avizent delivers claims management services to thousands of self-insured, insured and state-funded employers nationwide. Avizent provides an integrated model for claims and risk management that includes services from intake to settlement. The eGistics hosted platform will help Avizent optimize its claims document collection processes by allowing for the electronic routing and management of documents throughout the organization.
eGistics will provide Avizent multi-channel document capture capabilities, including batch upload, scan-to-web, fax and e-mail input. Using the eGistics platform, Avizent will set up data-entry queues for primary indexing, escalation, and re-indexing; a "Key From Image" component will allow for the entry of document type specific data fields. Productivity reporting also will be provided. All documents will be stored long term and within statutory guidelines in the eGistics hosted archive, which leverages a mirrored architecture with failover.
"As part of eGistics' healthcare strategy, we are delivering hosted solutions that enable collaboration and access to information across the enterprise, driving process efficiency, streamlining regulatory and audit oversight, and improving patient service," stated eGistics Executive Vice President of Sales and Corporate Development Ed Pearce. "Avizent is a leading example of a company that recognizes that hosted document management solutions can help ease the tremendous pressure the property and casualty industry is under to contain escalating administrative costs while improving customer service."
"The breadth of skills and experience from eGistics will help Avizent streamline its claims document management operations while standardizing business processes, improving audit and oversight procedures, improving call center productivity and enhancing customer service," said Avizent President and CEO Lori Daugherty. "This partnership will enable Avizent to provide additional value for its customers."
About eGistics Inc.
eGistics is a leading provider of hosted document management solutions. Our advanced image and data solutions enable business process automation by optimizing the storage, management and delivery of business-critical information (originating in any paper or electronic format) across a wide range of applications. Our customers include banks and other financial services firms, healthcare organizations, utilities, telecommunications providers, consumer product marketers, service bureaus, and technology solutions providers.
For more information about eGistics visit www.egisticsinc.com or call 214-256-4600.
About Avizent
Avizent, based in Columbus, Ohio, is one of the fastest growing national risk management providers of claims management, medical managed care, alternative risk options and RMIS technology. The company employs nearly 800 associates throughout the United States. For additional information, visit the Avizent Web site at www.avizentrisk.com or call 888-646-9675.
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